Shipping Policy for SoPoly Outdoor Products
At SoPoly, we understand the importance of timely and reliable shipping for our customers. We are committed to providing the best shipping services for all our outdoor products. Here is our shipping policy:
We offer a company delivery truck for deliveries within a 500-mile range. We work with reliable and trusted shipping carriers to ensure your product arrives in a timely manner. If you are outside of our delivery range, please contact us and we can provide a quote for shipping via a third-party carrier.
At the time of order placement, we provide shipping quotes as estimates only. The shipping charges are based on the product size, weight, and the delivery location. Please note that actual shipping charges may vary from the quoted amount. In such cases, we will contact you to discuss the shipping cost and options.
* Please note that Estimated Freight is estimated for BOXED items only
We strive to deliver all our products in a timely manner. Most products are shipped within 2-3 business days of order fulfillment. The delivery time may vary depending on the product availability, shipping method, and delivery location.
At this time, we only offer shipping within the United States. We do not ship internationally.
We provide delivery confirmation for all our shipments. Once your product is shipped, we will send you a confirmation email with tracking information. You can use this information to track the delivery status of your product.
If you receive a damaged product, please contact us immediately.
We will work with you to resolve the issue as quickly as possible.
If you are not satisfied with your product, please contact us within 30 days of delivery. We will work with you to arrange a return, store credit, or refund.
Thank you for choosing SoPoly for your outdoor product needs. If you have any questions or concerns about our shipping policy, please contact us.